Connect with us

Tech

Glo Simplifies linking of NIN with phone number

Published

on

Data grandmasters, Globacom, has rolled out a simplified short code for its subscribers to link their SIMs to their National Identification Numbers (NIN) as directed by the Nigerian Communications Commission (NCC).

”All our esteemed customers can now link their National Identification Number (NIN) to their mobile numbers by simply sending ‘UPDATENIN NIN FirstName and LastName’ to 109. For example, send ‘UPDATENIN 12345678903 Chidera Abdul-Ola’ to 109″, Globacom said in a press release issued in Lagos.

The telecommunications giant added that with the short code, subscribers could easily link their SIMs with their NIN on their handheld devices using a short code without visiting Gloworld outlets.

Globacom  encouraged customers without a NIN to visit any of the 173 Federal Government centers and 30 State Governments/Public Sector Institutions licensed to conduct the enrolment of the National Identity Number (NIN) across the country.

The network explained that the short code is to simplify the process of compliance with the new directive by NCC adding that this was part of its avowed commitment to seeing that its teeming customers have unhindered access to its products and services.

According to the company, customers who are yet to get their NIN but have already registered with the National Identity Management Commission (NIMC) can dial *346# to retrieve it.

Glo customers can contact any of its customer contact channels or visit https://www.gloworld.com/ng/nin  for further support and enquiries.

  •  

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Tech

SIM replacement policy for the Nigerian Telecommunications Industry

Published

on

By

 

The Federal Government drive to ensure all Subscriber registrations are linked with National Identification Numbers (NINs) is moving forward and all stakeholders in the industry are working together to ensure the process is carried out as seamlessly as possible. The Government would like to seize this opportunity to sincerely appreciate Nigerians for the understanding and commitment demonstrated towards ensuring the overall success of this exercise.

The Ministerial Task Force under the Chairmanship of the Honourable Minister of Communications and Digital Economy set up a Technical Committee made up of representatives of:
1. Nigerian Communications Commission (NCC);
2. National Identity Management Commission (NIMC);
3). The Association of Licensed Telecommunications Operators of Nigeria (ALTON); and
4). Mobile Network Operators (MNOs).

The Technical Committee is charged with the operationalization of the process to ensure an expedited linkage of all SIM Registration Records with NIN. Based on recommendations of the Technical Committee, the Honourable Minister of Communications and Digital Economy has approved a SIM Replacement Policy for subscribers whose SIMs have been lost, stolen, misplaced or damaged subject to the following conditions:

i) That the subscriber present a NIN;
ii) That an effective verification of the NIN is carried out by NIMC; and
iii) That the relevant Guidelines and Regulations of NCC concerning SIM Replacement are fully adhered to.

This policy is part of the Federal Government’s efforts to reduce the burden on subscribers and simplify the exercise. It is aimed at enabling telecommunications service users who need to replace their damaged, stolen or misplaced SIMs to re-establish access to telecom services.

  •  

Continue Reading

Tech

Nigeria is a strategic gateway for investing in Africa – Pantami

Published

on

By

The Honourable Minister of Communi cations and Digital Economy of Nigeria, Dr Isa Ali Ibrahim Pantami has said investing in Nigeria gives investors easy access to close to 550 million people- 200 million from Nigeria, another 200 million West Africans and about 150 million Central Africans,

The Minister made this assertion while delivering the keynote address at the Africa Investment Forum (AIF) titled “Nigeria’s Digital Economy: A Golden Investment Opportunity. The investment forum is part of the official activities at the ongoing 40th edition of the Gulf Information Technology Exhibition (GITEX).

Dr Pantami who doubled as the leader of the Nigerian delegation called on potential investors not to shun the golden opportunity of investing in the largest economy in Africa (Nigeria), “Nigeria has the largest economy in Africa, with a 2019 GDP estimate by the World Bank putting our GDP at $448 billion”, he said.

Adding that “Nigeria is part of the African Continental Free Trade Agreement (AfCFTA) and it gives us access to the African continent covering an area worth over US$3 trillion in GDP and eliminates tariffs on 90per cent of goods traded across the continent. This is no doubt a unique opportunity for investors in Nigeria.”

Pantami informed that in a bid to provide policy direction for the digital sector in Nigeria, the President of the Federal Republic of Nigeria, His Excellency, Muhammadu Buhari GCFR launched and unveiled the National Digital Economy Policy and Strategy for a Digital Nigeria which is based on the 8 pillars contained in the document.

Nigerians are very friendly people and our business environment is conducive, Pantami concluded.

Continue Reading

Business

9mobile strengthens bond with individual, enterprise customers

Published

on

By

9mobile has again raised the bar of positive customer experience by hosting its esteemed individual and enterprise customers in Lagos.

The 2020 9mobile Customer Forum and Enterprise Customer Forum/Loyalty Night, allowed the subscribers to share their experiences with the network, ask questions, and know the plans of their preferred network for the years ahead.

Chief Commercial Officer, Stjepan Udovicic, explained that the forum is to receive  constructive  feedback about products  and services from subscribers.

According to him, “The key objective of this forum is to receive your constructive feedback about our products and services. We must capture your views, your feedback,”

Also, Director, Customer Care, 9mobile, Ehimare Omoike, added: “We value this engagement a lot. From these sessions in the past, we had created about three products just by listening to what customers say to us, understanding some of their concerns.

“What they would love us to do better in improving the quality of service that we offer. So, we value the feedback that we get from these sessions.”

Also commenting on the essence of the Enterprise Customer Forum, Head of Enterprise Sales, 9mobile, Lekan Fatusa said it was to appreciate the company’s loyal customers as well as get feedback from them.

He said, “We wanted to appreciate customers who stuck with the network despite the challenges of 2020. It was a tough year to operate but we had customers who maintained their businesses with 9mobile. They were faithful paying customers, very diligent, and very patient. So, we just wanted to appreciate the every one of them also share with them what plans we have for 2021 and the years that follow.”

The well-attended fora, which also featured raffle draws where recharge cards and mobile phones were given out to lucky winners, attracted praises from customers.

Commending the telco, Mrs Odunayo Olomolehin said, “one of the impressive things about the network is that they respond easily to queries when you have issues. And the fact that service providers want to hear back from their customers is a good one. It’s a new thing in Nigeria because people do things anyhow. I think this is a commendable initiative where a company wants to hear back directly from its customers.”

Two enterprise customers, Mr. Martin Adedeji of Tolaram Group, and Hajia Lateefat Yasir of Hayat Kimya Nigeria Limited, also expressed delight with 9mobile’s interaction with its customers, noting that it demonstrates the company’s commitment to making customers happy always.

Adedeji said, “They have shown good faith in the way they received our feedback and exceeded our expectation. They are already making plans to improve their network so that enterprise customers like us can get the best solution they desire, and I’m happy about that.”

Yasir, who spoke in a similar vein, said, “The purpose of the evening was to see how we could improve the business we have together.  We have aired our areas of concern, and they have promised to work on them. So far, we are happy with 9mobile. They have been living up to expectations. They listen to our issues.”

  •  

Continue Reading

Trending